After paying $6,000 for the shoots when Neely was asked to pay more sum, she just couldn’t accept that. This wedding package included countless full-resolution photographs and 80 pictures arranged in a beautiful album. That’s exactly where the issue began.
According to Andrea, there was a fee of $150 for getting their choice of the picture as the cover of the album. Neely was angry with this hidden charge, and she didn’t want to pay it. Her point was very simple; she had already paid $6,000 in advance.
Neely’s husband, Andrew said in an interview, “It just didn’t make sense. An album comes with a cover. It’s a component of an album. It’s a book.” And this wasn’t all the reason behind the couple’s shock, the next email from Andrea was an even bigger shock.
So, when the couple decided to not pay up this money, they received another email stating the increase in price if they didn’t submit the money by the last date. So, now they were supposed to pay $250 just because they missed the deadline of the initial payment.
“We can pay the $150, but it’s the principle. It’s not the money to us. It’s the principle of the fact we already paid,” said the couple. They were not doing this for the money but for clearing out the doubts. The couple was curious as to who authorized Andrea to charge them something which was never on papers.