The couple reached Los Angeles after a 6-hour long drive. They found the shelter and reached there without delaying any further. They met the attendant of the shelter and inquired about the dog Benji they saw it on the shelter’s website. They told the shelter people about their wish to adopt the dog. The shelter people were amazed to see that these people were for that specific dog. They called in the manager and then Jess showed him the picture of Benji. But what came out of the manager’s mouth shocked the couple.